Purchases are largely discretionary, and options are vast. Consumers have room to be demanding, and providers must adapt to meet with their changing demands and sensibilities. Today, maintaining customer loyalty requires excellence across multiple channels and points of delivery. The industry must transform how it conducts business to meet shifting customer expectations while keeping operations lean. Corporations should constantly be on the lookout for profitable collaboration opportunities.

HGA Hospitality & Leisure practice includes specialists providing research and unique insights to assist clients with the development, strategic planning and promotion of destinations and strategies serving the travel and tourism industries. HGA has a team of experts focusing on leisure, tourism and travel, with many years of experience in the industry.

With experience across a range of sectors–including hotels and resorts, restaurants and food service, aviation and transportation, sports and gaming HGA offers the strategic human capital, and solutions for our clients to be confident in the delivery of a premium customer experience. We help businesses bring innovation to their product, marketing, price and proposition for strong top-line growth in this heavily competitive market. We deliver practical solutions that are adaptable to changing market conditions.

Please contact us for additional information.