We have completed multiple projects with clients seeking to confront the largest challenges and opportunities presented by the industry’s continuous evolution. We engage consultants and subject matter experts who bring a wealth of real world experience from their careers and from the countries and regions where we deliver our services.

The next decade will reshape the Telecommunications industry. Internet protocol technology allows telecom companies to offer broader entertainment services but also permits new entrants to attack the established players fixed-voice profit pool. Mobile markets are reaching saturation and seeking new avenues for revenue generation by delivering value added services to customers. Telecom companies are entering the IT business and adopting different business models and increasingly changing into media companies. In this turbulent environment, telecom companies must address several core questions:

• What role should we play in the media ecosystem? When and where should we invest in infrastructure, such as fiber or original content?
• How far should we move into IT services to protect relationships with key corporate clients?
• Can we redesign our systems to improve customer satisfaction while reducing cost?
• How can we fund large investments like fiber-to-the-home and mobile broadband?
• What role should we play in regional and global consolidation?

HGA Competencies

HGA’s Telecommunications sector experts work closely with senior executives on a range of key strategic and operational issues. We work together with our clients to solve their most challenging issues, provide numerous benefits:

• An assessment of currently installed technologies and success stories.
• A fresh perspective on industry trends and best practices developed through our global and local network experts.
• Expertise in nontraditional areas, such as television, media, advertising, and information and communications technologies.
• A rigorous, fact-based approach.
• Battle-tested methodologies for conducting transformation programs and cost- reduction initiatives, which are derived from telecom assignments in the field.
• A “collaborative while challenging” teaming model that leaves clients with greater skills.

Please contact us for additional information.